Kallini Puppets wants to make purchasing puppets from this site as easy as possible which is why we've made this page as an easy guide. We realise that for some of our customers it may be your first attempt at Internet shopping and that we shouldn't presume that everything is obvious. However, if you follow the steps below you'll find the process really simple.
The Kallini Puppet website has been redesigned to make your shopping even easier. All of our puppets can now be purchased without having to open up a new page. Simply click on the add to cart button next to each puppet photo to purchase online or follow the tips below to buy over the phone or by cheque.
Kallini Puppets offers payment by credit or UK debit card either online or by telephone for those customers who prefer not to use their cards for online purchases. Alternatively payment can be made by cheque or postal orders, or by bankers draft.
Online Payment. The first step is to enter the number of puppets you wish to purchase into the quantity required box. If you only want one of any particular puppet, this box has been preloaded with '1' so you don't need to change it. Clicking on the add to cart button will then take you to a page asking you to enter your country, which you can choose from a drop down box. Once you've done this, you'll be taken to your shopping cart which will show details of your order including the postage applicable to your chosen country. To order more puppets click on the continue shopping button and repeat the process until your shopping cart contains your complete order. To return to your shopping cart at any time without an additional purchase, simply click on the view cart button which can be found at the top of the left hand column of any page. Once you have placed all you want to purchase into your cart and you are happy it is correct (use the check boxes and the update cart button to make amendments) click on the "checkout with PayPal" button.
The checkout will show the order total along with postage and packing. If you already have a PayPal account click on the "log in" button, otherwise you will need to complete the form giving name and address, credit/debit card details etc which is of course quite normal and necessary for us to process and despatch the order.
Once the order has been processed, you will receive an e-mail from PayPal giving full details of the order and transaction.
Payment by Phone. For customers who prefer to give their order to a real live person and pay by credit or debit card over the phone, simply ring 0191 257 5527 from within the UK or +44 191 257 5527 if ringing from abroad. Please make a note of the order codes for each puppet you require as this helps us to correctly identify a particular puppet.
Payment by Cheque. For customers who prefer to pay by cheque or postal order, we suggest that you proceed as if paying by credit card but just don't proceed to the checkout. This way you'll be able to ascertain the total order value including postage. Please make cheques payable to Kallini Puppets and send your request to the address on the contact page.Please ensure that you indicate number of puppets required, the puppet names, the order codes and your telephone or email contact details. In the case of purchase by cheque, the puppets will be dispatched once the cheque has cleared.
We hope that this page has been useful and we look forward to receiving your order shortly. Please don't hesitate to contact us if you have any queries or comments regarding this site.
This website is produced and maintained by Monkeytree Web
