Terms & Conditions

Purchases from this Kallini Puppets website are subject to the following terms and conditions:

All prices quoted are exclusive of postage and packing, however we offer free worldwide shipping on all orders over £99.00

Shipping for orders below £99.00 will calculated at checkout using your delivery location and clearly displayed in your shopping cart before you pay

All items are carefully examined before being carefully packaged, and are guaranteed to leave our premises in perfect condition (unless agreed with you beforehand)

Proof of postage will be obtained for all items dispatched, and a signature will be required upon delivery where possible

The tracking number for your parcel will be forwarded to you once the item is dispatched

Kallini Puppets cannot be held responsible for items lost or damaged in transit

All customs duty, taxes and fees for items outside the United Kingdom are the responsibility of the purchaser

Items will usually be dispatched within four business days

You may return any item for any reason for a full refund of the purchase price within 14 days of delivery. Goods must be in their original packaging, unused and the security tag in place

The cost of return shipping is to be met by you

Puppet measurements given on this site are approximate, and are given as a guide only

The Kallini Puppets website resides on servers situated within the UK and is thus subject to the laws and statutes of the United Kingdom